Refunds are available for certain products and services under specific conditions. To be eligible for a refund, you must meet the criteria outlined in this policy.
Refund Policy
Our policy regarding refunds
Select a section to read its details.
1. Eligibility for Refunds
2. Requesting a Refund
To request a refund, contact our support team at support@solprobstudio.com with your order details and reason for the request.
3. Processing Refunds
Once your refund request is approved, we will process the refund using the original payment method. The time it takes for the refund to appear in your account may vary depending on your payment provider.
4. Non-Refundable Items
Certain items and services may be non-refundable. These will be clearly indicated at the time of purchase.
5. Changes to the Refund Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.